Posted 2 years ago
by Rich Else
It was a fantastic night for Cobalt Sky at the 2022 edition of the Market Research Society’s Operations Awards. We won Best Data Collection (Quantitative) for the second year running whilst also picking up the premier award, Operational Excellence for the 5th time in total.
Held in person for the first time since the pandemic, Cobalt Sky took a strong contingent to the ceremony at The Curtain in Shoreditch. The team didn’t leave disappointed adding another 2 gongs to the collection, taking us to seven Oppies in total.
Here’s what the judges said about our entries:
Best Data Collection - The commitment to delivering quality data and exceptional client servicing shone through Cobalt Sky’s entry. They demonstrated genuine innovation and creativity in the design of a complex survey. Their client called them ‘a fantastic Data Collection Partner who delivers outstanding results’ – we couldn’t argue with that!
Operational Excellence - Cobalt Sky’s excellent entry demonstrated clearly how they evolved their business to meet the challenges of Covid-19 and continued to deliver fantastic customer service, building on strong partnership working with their clients. The ‘right on time, first time’ metric of customer satisfaction is a great way of tracking quality and delivery across the business – and the impressive metrics testify to the success of the approach. Overall Cobalt Sky is a very worthy winner of our Premier Award for Operational Excellence.
